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Comparing on premise CRM vs Cloud CRM

When it comes to deciding whether to get an on-premise CRM or a cloud-based CRM it can often prove tricky added to which there may be some reluctance to change in your business. 

This is why in our latest blog article, we will compare and contrast both on-premise and cloud CRM to help you make the best decision that suits your business when it comes to which direction to choose. 

Let’s start with the advantages and disadvantages? 

It goes without saying but many things have been written in this regard already when it comes to the benefits and drawbacks of on-premise vs cloud CRMs. However, if you carry on reading the rest of this article you will be able to find out more about which of these systems is: 

  • Cost effective 
  • Fully scalable 
  • Fully secured 
  • Simplistic to implement and run 
  • Always up-to-date 

So, what are the main things that are different between on-premise & Cloud? 

You will find that on-premise usually consists of the following: 

  • A more traditional way of using software 
  • Completely under the control of your business 
  • Hosted on your own servers which are managed by your in-house or external IT teams 

You will find that Cloud CRM usually consists of the following: 

  • Readily accessible across almost any device that has access to the internet 
  • Can be used at anytime from any location 
  • Fully hosted by a provider such as Microsoft 

How does Cloud CRM trump the on-premise version? 

The answer is as simple as a formula: better data management + AI integration! 

You will find that Cloud CRM is built on leading data technologies that are much more efficient, fully scalable as well as capable of being able to handle the different data sets your business may be using. When comparing this to the on-premise equivalent you will find that it is constructed on a much narrower form of technology. 

Furthermore, a Cloud CRM will enable you to create and fully integrate AI into your engagements with customers. 

Busting Myths when it comes to Cloud-based CRMs 

  • “Cloud is less protected than on-premise versions” 
  • “Outsourcing will result in limited expertise in-house" 
  • “Cloud CRM will impact negatively on performance” 
  • “Cloud stops me being able to access all my databases” 
  • “Cloud CRM will mean less IT employees are required” 

Convinced that moving to the Cloud is the right option for your business? What steps do I need to take next? 

Step 1: Evaluate the barriers in your business that would stop you moving to the Cloud 

Step 2: Find resolutions on how you can overcome those barriers 

Step 3: Pick a migration process you are comfortable with – either a full reimplementation or going down the upgrade route. 

If you are a business that is looking to learn more about how you can benefit from moving from an on-premise CRM to the Cloud or want to find out more about our Quick Start CRM package then give our team of CRM experts a call today

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