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What is a Customer Relationship Management System or CRM?

It is a strategy for managing your interactions with potential and existing customers that also helps you to improve on marketing, sales, service engagement and more.

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What can a Microsoft CRM system do for my business?


Microsoft CRM systems centralise all your data from various sources which allows for easier collaboration between all departments as you spend less time navigating several systems. This gives you more time to focus on your customers and what they are saying.

Having more information on your customers, from their contact details through to their spending habits allows you to give them a more personalised experience when engaging with your business.

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Confused about CRM?

 

Did you feel that your business needs something extra like Dynamics CRM? Looking for the next step in Customer Relationship Management?

Read our reasons to choose CRM here!

Transform the way you work

The technology you use to power your business should be helping you succeed, not getting in your way. If you want to transform the way you work and get the most out of your business, get in touch with Advantage today.

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