Dynamics 365 Customer Voice | Advantage Business Systems

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Dynamics 365 Customer Voice

Transform the way you process feedback from customer driven surveys to formulate actionable insights with Dynamics 365 Customer Voice.

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What is Dynamics 365 Customer Voice?

Dynamics 365 Customer Voice enables you to both listen, understand and respond to your existing customers. Encourage your employees to build & maintain customer relationships by regularly assessing the customer satisfaction metrics as well as creating activities based on the insights gained in real-time through the game changer that is Dynamics 365.

Improve your customer relations across your business today

What are the key features of Dynamics 365 Customer Voice?

The main things that can be achieved by businesses through the use of Dynamics 365 Customer Voice are as follows:

Enabling businesses to collate feedback from customers via a number of different channels with ease.
Bringing together all the requested and unrequested feedback in one place.
Evaluating both structured and unstructured feedback.
Sharing valuable insights across the business and closing the loop with customers.
Taking action immediately based on insights and keeping an eye on progress consistently.

Take advantage of these features today

What are the main benefits of Dynamics 365 Customer Voice?

Build personalised & innovative surveys in bulk

Tailor future engagements with your customers by gathering feedback fast on tailored surveys built from simplistic templates.

Streamline data for better customer insights

Constantly align feedback with customer information through other Microsoft apps such as Dynamics 365 to gain better insights.

Implement real change with real-time feedback

Easily engage with customers more effectively by grasping what drives their satisfaction levels based on auto-response triggers & custom dashboards.

Transform the way you work

The technology you use to power your business should be helping you succeed, not getting in your way. If you want to transform the way you work and get the most out of your business, get in touch with Advantage today.