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You will find that Dynamics 365 CE (previously known as Dynamics 365/CRM) is a comprehensive suite that enables different CE functionality to be combined – Dynamics 365 Sales, Marketing, Customer Service, Field Service, Human Resources and Project Operations in one place. By having these systems fully integrated allows you to collate your customer data to allow you to create relationships, transform client engagement and to improve productivity. This holistic view of your client data will enable you to get to know your clients in more detail, predict their journey, personalise your messaging with them and meet as well as exceed their expectations.
At Advantage, we are a leading CRM implementation partner that can help you to revolutionise your business and build better relationships with clients. Our team of fully qualified Dynamics 365 CE specialists will help to equip you with the CRM tools required in one place so that you can deliver the best possible experience for your clients.
Get started on your Dynamics 365 CE journey with Advantage now
Dynamics 365 CE improves productivity by collating everything your teams need into one single platform.
Dynamics 365 CE integrates with core Microsoft 365 tools such as Teams and Microsoft Office 365, so your employees can easily connect with subject-matter experts to resolve issues faster.
When your teams have fast access to the information they need to complete tasks, they can benefit from boosted productivity & more time back to focus on other priorities - such as building relationships.
When combined with AI insights, not only does this boost productivity & efficiency, it also empowers you to make better informed decisions.
Because D365 CE centralises data, your teams can gain a complete view of customers. That gives them the knowledge and power to provide personalised customer experiences.