Let’s face it, we all know how important it is to keep sales processes ticking over but it is often easier said than done to do this when working at full tilt. This is why, we are going to look at some of the most common sales problems facing businesses and how Dynamics 365/CRM can help to resolve them. Taking this one step further, by choosing Advantage, you can implement a standard Dynamics 365 / CRM sales solution or we can work with you to create something more bespoke depending on your requirements.
Problem 1: Your business has no centralised system
Do you ever feel that your sales team operates in different silos or even on different planets? Well, believe it or not, you aren’t on your own when it comes to this. By not having a centralised system in place, it’s far too easy for leads, contacts and customer information to be lost, leading to everyone losing out on potential sales.
Resolution 1: The Dynamics solution
Dynamics 365 / CRM is the ultimate gamechanger for your business. It gives you one single place to store and manage all of your sales data, from logging customer engagements to following leads and opportunities. Say bye bye to post-it notes or trawling through countless spreadsheets, Dynamics 365 / CRM gives you access to this data in real-time to help you streamline sales.
Problem 2: Your business has inconsistent communication
Let’s start with this scenario, you have a potential deal ready to go but your sales team is unsure about what they last spoke to the client about. Does this sound a familiar scenario? Inconsistent communication is common when it comes to getting deals closed and building and maintaining strong customer relationships.
Resolution 2: The Dynamics solution
The leading communication capabilities within Dynamics 365 / CRM enable you to log every call, email or meeting straight away within the system. No more having to rely on scribbled notes or remembering things. Through the use of Dynamics, you will have each interaction available within the record, making it much simpler to nurture relationships and remove any potential problematic issues with clients.
Problem 3: Your business is still using manual and time-consuming processes
We all know that time is precious, and everyone hates wasting time on manual and repetitive tasks. Spending countless hours adding data, creating quotes and keeping records up to date – can prove extremely tiresome. Unfortunately, it is still the case where businesses feel that this is a necessary part of their processes, however this doesn’t have to be the case if you want to drive change in your business.
Resolution 3: The Dynamics solution
Dynamics 365 / CRM has the capabilities to automate these repetitive tasks that would normally take you hours! From creating quotes and proposals to automating follow-ups and reminders, Dynamics 365/CRM frees up valuable time for your team to focus on what really matters to the business: closing deals and creating relationships.
Problem 4: Your business is not very good at working together
Granted, as we all know sales is a team sport, however when collaboration suffers so do the end results! Having to balance multiple deals, contracts and different stages of the sales process can become an absolute shambles if you are all not on the same page.
Resolution 4: The Dynamics solution
Dynamics 365 / CRM helps to improve the collaboration across your business with features such as shared calendars, document sharing and team workflows enabling your team to work with more chemistry than Pep’s current Man City team!
In Summary
When it comes to the ever-changing landscape of sales, there are plenty of things that come and go. However, Dynamics 365/CRM is set to revolutionise the way we do business. Through a centralised system, consistent communication tracking, streamlined processes and better collaboration, it’s an absolute game changer that is ready to launch your business into the 21st century.
Next Steps?
If you are a business that has read the above article and are keen to get started with a Dynamics 365/CRM system or looking to discuss a more bespoke one then please reach out to our Dynamics 365/CRM experts now to discuss everything in more detail.
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