Telecare is evolving fast - higher demand, digital-first expectations, and increasingly complex service models. Join our upcoming webinar to hear how Red Alert, one of the UK’s established telecare providers, tackled these challenges head-on by adopting EdgeRedi™, Advantage’s purpose-built telecare solution powered by Microsoft Dynamics 365.
In this practical case-study session, Red Alert will walk through their digital transformation journey - covering the challenges they faced, why they chose EdgeRedi™, and the tangible operational improvements they’ve achieved since going live.
During this webinar, you’ll learn how Red Alert:
- Streamlined telecare & telehealth operations by replacing fragmented processes with a unified digital platform.
- Reduced administrative overheads through automated workflows, appointment scheduling, and data capture.
- Optimised resource and field service management, ensuring the right engineers and specialists attend the right visits at the right time.
- Improved stock and asset visibility, from telecare equipment tracking to installation and maintenance cycles.
- Enhanced regulatory compliance with accurate, up-to-date records and audit-ready information.
- Gained real-time insights into operational performance, caseloads, service levels, and customer outcomes.
- Created a scalable digital foundation that supports future service expansion and technology-enabled care innovation.
Who should attend?
- Telecare & telehealth providers
- Local authorities and commissioners
- Housing associations
- TEC managers, operations leaders and digital transformation teams
- Any organisation exploring modernisation of telecare delivery
Why you shouldn’t miss this session
You’ll see a real, working example of what digital transformation looks like in the telecare sector - not theory, but practical insights from a provider already using the solution day-to-day.
Sign up for our webinar now
