With our dedicated account manager, added training and competitive SLA – we will support you and your business as it grows with streamlined processes.
No matter your needs, from upgrades to day to day questions and issues you may have, we will be here to help you with our flexible support packages.
Designed specifically for small and medium sized businesses, our Dynamics Support packages can be tailored to your specific needs and are calculated based on the parameters that add to the complexity of your Microsoft Dynamics setup. To give you an example of this, it can be calculated on the number of employees supported, the number of third party add-ons as well as the level of customisation of the Dynamics platform implemented.
Here at Advantage, we provide five Microsoft Dynamics ongoing support packages to meet the needs of a whole variety of clients. All of our support packages include dedicated consultancy time, administration of users, bi-annual reviews & resolution of broken functionality.
Relationships, unfortunately, breakdown. You and your business needn’t stay in an unhappy relationship should issues arise. Microsoft will process a partner transfer at any point should there be no on-going commercial dispute.
As with most contracts a notice period does apply. If you are planning on switching partners, you need to give your current partner at least 90 days’ notice prior your renewal date.
For more information on switching partners and getting the very best in Microsoft GP support, contact our GP experts today.
The solution has greatly improved our day to day business processes, which are now automated. We are now able to focus on critical business tasks.
Jupiter Asset Management have used Advantage to support Microsoft Dynamics GP for many years and have been delighted with both the service desk and the approach to account management. We'd recommend Advantage to other Dynamics GP users.
Jupiter Asset Management
Since changing to Advantage and Microsoft Dynamics GP, our systems and processes have become a great deal more robust and efficient
Advantage provides value and excellent Microsoft Dynamics Support across all areas of our business. We're very grateful for their help.