In short: Advantage Business Systems is a certified Microsoft Solutions Partner based in London. We work with Microsoft Dynamics partners across the US, Canada, and beyond as their on-the-ground UK delivery team, handling implementation, support and managed services on their behalf. Your client relationship stays yours.
The challenge overseas partners face
Your client is rolling out Dynamics 365 or Business Central globally. Their UK office needs implementation, go-live support and ongoing managed services. Flying your team in is expensive. Hiring locally takes time you do not have.
You need a partner you can trust to represent you well. Someone who knows the Microsoft stack inside out and understands what UK clients expect.
When a UK delivery partner makes sense
You need a UK partner when...
- Your client has a UK subsidiary or office requiring local implementation
- Time zone differences are affecting go-live support and user adoption
- UK compliance and data residency requirements need local expertise
- Your team cannot resource an on-site UK presence cost-effectively
- Your client needs ongoing UK helpdesk and managed services post go-live
- You want a partner who will not compete for the client relationship
You can manage without one when...
- Your UK client footprint is small and remote delivery is sufficient
- Your own team has UK-based resource available for the project
- The engagement is a short discovery or advisory phase only
- Your client has an internal IT team able to manage day-to-day support
What Advantage covers as your UK delivery partner
Every service your UK clients are likely to need, delivered from our London base by a team that works exclusively on the Microsoft stack.
| Service | What we deliver |
|---|---|
| Business Central | Implementation, migration from GP and NAV, ongoing support and end-user training |
| D365 Customer Engagement | Sales, Customer Service and Field Service modules |
| Power Platform | Power BI reporting, Power Apps development, Power Automate workflows |
| Microsoft 365 | Licensing, deployment, Copilot enablement and adoption support |
| Managed IT | Helpdesk, infrastructure management and proactive monitoring |
| Cyber Security | Cyber Essentials certification, penetration testing and Secure365 assessments |
How the arrangement works
We keep the arrangement straightforward so your focus stays on the client, not the partnership mechanics.
We work under your banner
We operate as an extension of your team using your branding and maintaining your client relationship, or as a named UK specialist introduced by you. Either way, the client experience comes first.
Clear commercial terms
We work on a referral or subcontract basis depending on what suits your engagement model. No ambiguity, no client poaching, no hidden agenda. Commercials are agreed before any client introduction.
Ongoing UK coverage
We handle UK delivery and support for as long as your client needs it, keeping you informed at agreed intervals so the client relationship remains yours throughout.
Why Advantage as your UK partner
We are not a generalist IT reseller. Microsoft Business Applications are our core focus, the same stack you work with every day. We understand UK compliance requirements, UK data residency considerations, and what SME clients in this market need from a support partner.
"Working with Advantage gave us confidence that our UK customers were getting the same quality of service we deliver in the US. The team felt like an extension of our own practice."Partner name, Company [placeholder for testimonial]
Frequently asked questions
Yes. We are comfortable operating as a white-label extension of your team. Your client sees your relationship; we handle the delivery. Alternatively, we can be introduced as a named specialist UK partner if that suits the client better. Either model works and is agreed before any client contact is made.
We are a Microsoft Solutions Partner with accreditations across Business Applications and Security. This covers Dynamics 365 Business Central, Dynamics 365 Customer Engagement, Power Platform, Microsoft 365 and cyber security services. You can reference our credentials to your client with confidence.
We work on either a referral fee basis or as a subcontractor depending on your preferred model. All commercial terms are agreed in writing before any client introduction takes place. There is no ambiguity and no circumstance in which we would approach your client independently.
Yes. Post go-live managed services, helpdesk support and continuous improvement are core parts of what we offer. If your client needs UK-based support after the project completes, we can continue as their managed services partner under whatever arrangement suits you.
We are London-based and work with clients across the UK. The majority of our support and managed services work is delivered remotely, with on-site visits available in London and surrounding regions where required.
If you have a UK client that needs covering, we want to hear from you.
A 20-minute call is enough to work out whether we are the right fit. No commitment, no sales pitch.
