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EdgeVoyage™ is Advantage’s AI accelerator designed specifically for travel and tour operators. Built on the Microsoft technology stack, it provides a flexible and customisable foundation that helps you streamline operations, improve customer experience, reduce manual effort, and unlock the full potential of your data. Every travel business is unique, which is why EdgeVoyage isn’t a one‑size‑fits‑all system - it’s a configurable accelerator built around your processes and goals.

Built on Microsoft Technology

EdgeVoyage™ brings together the power of Microsoft Dynamics 365 Customer Engagement, Business Central, Microsoft 365, Copilot and the wider Microsoft Cloud. This gives you a trusted, scalable platform that can evolve with your organisation.

Key technologies include:

  • Dynamics 365 Customer Engagement - Manage enquiries, customers and marketing journeys with unified data.
  • Dynamics 365 Business Central - Connect finance, operations, bookings, suppliers and itineraries.
  • Microsoft 365 - Enable seamless teamwork and communication across your business.
  • Copilot - Use AI to generate content, automate processes and improve decision‑making.
  • Power Platform & Azure - Extend and integrate services as your needs grow.

Why EdgeVoyage™ Is Built for Travel

Travel organisations often face challenges such as disconnected systems, manual processes, high enquiry volumes, and limited visibility across customers, bookings and suppliers. EdgeVoyage solves these issues by providing a ready‑made AI accelerator built on the Microsoft Cloud, tailored specifically for how travel and tour operators work.

EdgeVoyage gives you a structured foundation that reduces implementation time while still allowing full customisation to match your business model. This means you get faster value, lower cost of ownership and a solution designed around the entire enquiry‑to‑booking lifecycle.

With EdgeVoyage™, travel teams benefit from:

  • Intelligent enquiry and lead management
  • Automated and personalised customer communications
  • Structured itinerary and package management
  • Integrated operational and financial workflows
  • Travel‑specific dashboards and insight
  • AI‑assisted content creation for proposals, emails and documents

By combining travel expertise with Microsoft’s modern, scalable technology, EdgeVoyage™ helps you improve efficiency, deliver outstanding customer experiences and adopt AI in a practical, achievable way.

How EdgeVoyage™ Transforms Your Business

EdgeVoyage helps travel and tour operators work more efficiently, respond faster and deliver a more seamless experience across the entire enquiry‑to‑booking journey. By combining AI, automation and connected Microsoft technology, it strengthens both customer‑facing and operational processes in one unified solution.

Customer Experience

AI‑enhanced tools help your team deliver smarter, more personalised and more responsive customer interactions.

Benefits include:

  • Faster and more accurate enquiry handling
  • Personalised recommendations based on customer preferences and history
  • Reduced manual email and document creation
  • Automated follow‑ups and customer journeys
  • More consistent service across channels
  • Improved conversion and customer satisfaction

Operations & Finance

With Dynamics 365 Business Central and Microsoft automation, EdgeVoyage connects your operational and financial workflows to improve accuracy and reduce manual effort.

This enables:

  • Streamlined booking, costing and supplier processes
  • Real‑time visibility of revenue, margins and profitability
  • Automated financial and operational tasks
  • Consistent itinerary and package management
  • Better control across departments and data sources
  • More confident, data‑driven decision making

Tailored to Your Business

The strength of an accelerator is flexibility. EdgeVoyage™ provides the foundations, but your solution is shaped around your unique requirements.

We configure EdgeVoyage™ to match:

  • Your enquiry and booking processes
  • Your customer types and workflows
  • Your product and pricing structures
  • Your content and itinerary formats
  • Your reporting needs
  • Your operational workflows

This gives you a solution that’s fast to implement but deeply aligned to your business.

The EdgeVoyage™ Travel Hub

To help travel organisations stay informed and inspired, EdgeVoyage™ connects to a dedicated online resource centre. The Hub contains industry insights, AI guidance, best‑practice blogs, product updates, webinars, practical templates and travel‑specific resources.

It’s a central place for:

  • Learning about AI in travel
  • Exploring best practices
  • Accessing webinars and events
  • Discovering use cases and examples
  • Keeping up with EdgeVoyage updates

Why implement EdgeVoyage™ with Advantage?

As a Microsoft Solutions Partner with deep experience in the travel sector, Advantage provides the technology, industry knowledge and ongoing support to deliver successful transformation. EdgeVoyage™ combines this expertise with Microsoft’s platform to help you build a scalable, future‑ready travel solution.

Ready to explore how EdgeVoyage™ can support your digital and AI transformation?
Contact our team to get started.

Unify Your Travel Systems

Bring customer, booking and financial data together in one connected platform. EdgeVoyage eliminates silos so teams can collaborate more effectively.

Accelerate Response Times with AI

Use Microsoft Copilot to generate emails, itineraries and recommendations in seconds. Give customers quick, accurate and impressive responses every time.

Automate Key Processes

From enquiry handling to finance workflows, automate routine tasks and remove unnecessary admin. Free your team to focus on customer service and business growth.

Make Confident, Data‑Driven Decisions

Use real‑time dashboards and reporting to track performance, monitor profitability and identify opportunities. Gain clarity and control across your entire operation.

Work Smarter. Grow Faster. Stay Ahead.

The technology you use should help you move faster, not hold you back. At Advantage, we help SMEs unlock the full power of Microsoft - from cloud and security to AI and automation. Whether you're modernising systems or exploring Copilot, we'll help you transform the way you work. Let's build something smarter. Together.

Contact Us Today 020 3004 4600
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