Training & User Adoption

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Training & User Adoption

The best technology investment you can make is helping people use it.

Explore Training Options

You can deploy the best Microsoft solution in the world. If your team doesn't use it — or doesn't use it well — you won't see the return. User adoption is where most technology projects either succeed or quietly fail.

Our training and adoption programmes are designed around real people, real workflows and the AI tools your teams need to get comfortable with today.

Why This Matters

The arrival of Microsoft Copilot has changed the conversation around user adoption. It's no longer just about learning to navigate a new system — it's about learning a new way of working. Teams that embrace AI tools early gain a productivity advantage that compounds over time.

Only 23% of Microsoft 365 licences are fully utilised by the average SME
Businesses that invest in structured adoption programmes see 3x faster ROI on technology
Copilot adoption without training leads to poor prompts, mistrust and low engagement
✦ AI-FIRST Our Copilot adoption programme includes prompt engineering workshops, AI workflow design and role-specific use case libraries — so your team gets confident fast.

What You Get

Role-based training tailored to your Microsoft deployment
Microsoft Copilot adoption programme with practical, hands-on workshops
Change management support and stakeholder communication planning
Training materials customised for your business
Post-training reinforcement and drop-in sessions
Adoption metrics and usage reporting via Power BI

Key Features

Microsoft 365 and Teams training (all levels)
Dynamics 365 Business Central and Customer Engagement user training
Microsoft Copilot and AI productivity workshops
Power Platform citizen developer enablement
Power BI data literacy and self-service reporting training
Customised e-learning content and quick reference guides

What Success Looks Like

Microsoft 365 adoption metrics show sustained increase in active feature usage
Staff confident using Copilot for drafting, summarising and data analysis
Fewer support tickets raised post go-live
Internal champions identified and empowered to support peers

Ideal If You're

Post-implementation with low adoption
Deploying Copilot to your team
Rolling out Power Platform to non-technical users
Wanting to maximise ROI on your Microsoft licences

Talk to Us About Adoption

Work Smarter. Grow Faster. Stay Ahead.

The technology you use should help you move faster, not hold you back. At Advantage, we help SMEs unlock the full power of Microsoft - from cloud and security to AI and automation. Whether you're modernising systems or exploring Copilot, we'll help you transform the way you work. Let's build something smarter. Together.