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  • Dynamics Support Packages

    Our Dynamics Support packages are specifically designed to provide your small to medium sized business with a fully flexible support service to deal with any problems or issues that you experience with your Dynamics product.

    Get the dedicated support that's right for you today

Start your Dynamics Support Journey with Advantage

If you are a small-to-medium sized business looking to get the dedicated Dynamics support that's right for you, we have the following support plans available.

Value Offered 

Essentials 

Bronze

Silver
(Recommended Plan)
 

Gold 

Platinum
(Bespoke to your exact requirements) 

Maintenance/Licence Only

 

 

 

 

 

UK Based Helpdesk 

 

 

 

 

 

 

Help with basic Dynamics 'How to' questions

 

 

 

 

 

Help with operational issues

 

 

 

 

 

SLA Backed 

 

 

 

 

 

Support Calls Included 20 25 50 100  

Schedule inclusive consultancy hours for new Microsoft Dynamics tasks 

 

10 hours 

20 hours 

30 hours 

 

Schedule complimentary training to accelerate Microsoft Dynamics results  

 

0

3

6

 

Monthly "Technical Consultant" Surgery access

 

 

2

4

 

Named Technical Account Manager  

 

 

 

 

 

Customer Portal Access 

 

 

 

 

 

Access to Microsoft learning

 

 

 

 

 

 

Access to Advantage Learning Content  

 

 

 

 

 

Bi-Annual Consultant Reviews 

 

 

 

 

 

Quarterly Consultant Reviews 

 

 

 

 

 

Dedicated Success Manager 

 

 

 

 

 

Tailored Customer Success Plan 

 

 

 

 

 

Price 

From £3,795 a year if paid in advance

From £523 per month or £6,270 a year if paid in advance 

From £940 per month or £11,283 a year if paid in advance 

From £1,560 per month or £18,725 a year if paid in advance 

£POA 

 

If you are interested in any of the above Dynamics Support Packages, please call us on the number below or complete our online contact form.

Work Smarter. Grow Faster. Stay Ahead.

The technology you use should help you move faster, not hold you back. At Advantage, we help SMEs unlock the full power of Microsoft - from cloud and security to AI and automation. Whether you're modernising systems or exploring Copilot, we'll help you transform the way you work. Let's build something smarter. Together.

Contact Us Today 020 3004 4600
Business solutions