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Microsoft Dynamics 365 Licensing

The Dynamics 365 Customer Engagement stack consists of the following role-based applications: Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Marketing & Dynamics 365 for Project Service Automation that will look to manage all of the different processes within your business. The typical licence runs on a monthly basis based on how many users are on the account with the exception of Dynamics 365 for Marketing which is on a per tenant basis.

Dynamics 365 Customer Engagement Licence Types


You can combine different Dynamics 365 user licenses by individual apps or through a plan that covers all of the available applications within the plan.

Individual apps: Licensed by individual users by a base application that is defined by their role within the business i.e Sales or Customer Service. For these applications you will need to pick either an Enterprise or Professional capabilities to allow you to only pay for what you need. From here you can add more than one application to a base licence for usage needs that need a number of applications at a lower cost rate.

License by Plan which as of October 2019 has been withdrawn completely by Microsoft

Team Member: The Team Member Licence is simple for users that only need the most basic of rights. This will allow them to read any data, access reports and complete any day to day tasks.

How Can We Help You

Dynamics 365 Licensing Costs

Type of License Cost Per User Per Month
Dynamics 365 Base Licences Dynamics 365 for Sales Enterprise @ £71.60
Dynamics 365 for Sales Professional @ £49.00
Dynamics 365 for Customer Service Enterprise @ £71.60
Dynamics 365 for Customer Service Professional @ £37.70
Dynamics 365 for Field Service @ £71.60
Dynamics 365 for Project Service @ £71.60
Team Member Licences £6.00
Attach Licences Dynamics 365 for Sales Enterprise @ £15.10
Dynamics 365 for Sales Professional @ £15.10
Dynamics 365 for Customer Service Enterprise @ £15.10
Dynamics 365 for Customer Service Professional @ £15.10
Dynamics 365 for Field Service @ £15.10

If you are interested in discussing any of the licensing options above, please call us on the number in the header of this page or fill in our contact form.

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