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Microsoft Dynamics 365 Licensing

The Dynamics 365 Customer Engagement stack consists of a number of role-based apps: Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Marketing & Dynamics 365 for Project Service Automation that aim to cover all of the different processes within your business. The typical licence runs on a monthly basis based on the number of users on the account with the exception of Dynamics 365 for Marketing which is on a per tenant basis.

Dynamics 365 Customer Engagement Licence Types


You are able to combine different Dynamics 365 user licenses by individual apps or through a plan that covers all of the available applications within the plan.

Individual apps: Licensed by individual users by a base application that is defined by their role within the business i.e Sales or Customer Service. For these applications you will need to pick either an Enterprise or Professional capabilities to allow you to only pay for what you require. From here you can add more than one application to a base licence for usage needs that need a number of applications at a lower cost rate.

License by Plan which as of October 2019 has been withdrawn completely by Microsoft

Team Member: The Team Member Licence is simple for users that only need the most basic of rights. This will allow them to read any data, access reports and complete any day to day tasks.

How Can We Help You

Dynamics 365 Licensing Costs

Type of License Cost Per User Per Month
Dynamics 365 Base Licences Dynamics 365 for Sales Enterprise @ £71.60
Dynamics 365 for Sales Professional @ £49.00
Dynamics 365 for Customer Service Enterprise @ £71.60
Dynamics 365 for Customer Service Professional @ £37.70
Dynamics 365 for Field Service @ £71.60
Dynamics 365 for Project Service @ £71.60
Team Member Licences £6.00
Attach Licences Dynamics 365 for Sales Enterprise @ £15.10
Dynamics 365 for Sales Professional @ £15.10
Dynamics 365 for Customer Service Enterprise @ £15.10
Dynamics 365 for Customer Service Professional @ £15.10
Dynamics 365 for Field Service @ £15.10

If you are interested in discussing any of the licensing options above, please call us on the number in the header of this page or fill in our contact form.

Why choose Advantage as your Dynamics 365 Partner?

Solution Independent: Get the solution your business actually needs, not the one someone is trying to sell you. We are an independent provider and offer the most appropriate solutions based on your business' needs and requirements.

Forward Thinking People: Advantage is an established Microsoft Gold ERP, CRM & IT Managed Services partner that is dedicated to delivering high quality services to its clients.

Grow Your Business: For over 20 years, we've been helping small and medium sized businesses with dynamic, results-focused solutions.Qualified Experts: Our team of specialists are on hand to work with your business to become a key part of your internal IT team.

Transform the way you work

The technology you use to power your business should be helping you succeed, not getting in your way. If you want to transform the way you work and get the most out of your business, get in touch with Advantage today.

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