Discover how Red Alert modernised its telecare operations by partnering with Advantage to implement EdgeRedi, a specialist solution built on Microsoft Dynamics 365. In this video case study, Red Alert shares how the move to EdgeRedi helped them:
- Streamline service delivery
- Improve case management and response times
- Replace outdated systems with a cloud-first, scalable platform
- Gain real-time visibility across customers, engineers, and operational workflows
- Future-proof their organisation with Microsoft technologies
With Advantage guiding the implementation, Red Alert now operates on a secure, efficient, and fully integrated Dynamics 365 environment tailored for the telecare sector.
Watch the full story to see how digital transformation is reshaping telecare services.
