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Case Study: How MEDsan UK used Microsoft 365 to quickly upscale their IT infrastructure


With the COVID 19 pandemic spreading on a rapid scale across the world, MEDsan needed a UK arm to start quickly and keep pace with the changing health pandemic. Incorporated in April 2020, MEDsan UK chose Advantage as their IT partner to get them moving quickly.

Who are MEDsan UK?

MEDsan UK is the exclusive UK distribution arm of MEDsan GmbH, an independent company based in Hamburg focussing on the development and manufacturing of pharmaceutical products and medical devices.

The Challenge

MEDsan UK were determined to get their UK arm up and running in a week using the full breadth of Microsoft technologies.  Advantage advised them to start with Microsoft Surface for Business laptops, enabling their employees to have the very best hardware whenever and wherever they needed it with the full protection offered by Microsoft’s security and modern manageability.

The Solution

Microsoft’s Microsoft 365 solution made starting up easier than ever and ensured that they had fast and easy access to all of their emails and documents in the Cloud, which also provided them with the ability to collaborate on these documents at anytime from anywhere & on multiple devices. Also included as part of the Microsoft 365 package was Microsoft Teams which came as standard to help transform the way that they conducted meetings online. To make this process even slicker, they were also able to add Microsoft Business Voice for all their telephony requirements.

The Benefits

Paul Hillman, the CEO of MEDsan UK was very impressed “the combination of Microsoft technology and Advantage’s know how meant that our business was up and running in a week. This was essential as we needed our COVID 19 tests to be available to the UK market as soon as possible. It’s vital that once businesses open, they stay that way and we can avoid further lockdowns.”

And as Christo van Zyl, the Managed Services Director at Advantage said “once MEDsan UK came to us, we knew that time was of the essence and with Microsoft technology behind us, we were able to get Paul and the team up and running almost as soon as we’d had the initial call!”


Three months after the successfully implementation of this solution, MEDsan UK have found that their testing needs have increased exponentially as businesses across the UK begin to open up following the imposed lockdown. With the power of Microsoft along with the expert IT support from Advantage behind them MEDsan UK should easily be able to cope with the increased demands on their services.