AI Builder is a capability within the Power Platform that provides pre-built and customisable AI models, such as document processing, object detection and prediction, for use within Power Apps and Power Automate. It allows business users to add AI capabilities to their solutions without data science expertise.
How AI Builder works
AI Builder offers a library of pre-built models for common scenarios, including extracting data from invoices and receipts, detecting objects in images, and analysing sentiment in text. For more specific needs, AI Builder also provides a guided process for training custom models using your own sample data, such as predicting which sales opportunities are most likely to close. These models can then be called directly from a Power Automate flow or embedded into a Power Apps application.
How UK businesses use AI Builder
- An accounts payable team uses AI Builder's form processing model within a Power Automate flow to extract invoice data automatically from scanned PDFs, reducing manual data entry.
- A sales team trains a custom AI Builder prediction model to score which leads in Dynamics 365 Sales are most likely to convert, helping prioritise follow-up activity.
- A logistics business uses AI Builder object detection within a Power Apps mobile application to verify that delivered items match an order before confirming receipt.
- A customer service team uses AI Builder sentiment analysis to flag negative customer feedback for priority review.
How Advantage implements AI Builder
Advantage identifies practical opportunities to embed AI Builder models into existing Power Platform solutions, such as automating document processing or improving lead prioritisation, and builds these capabilities into the workflows your teams already use, often alongside Power Automate flows.
Frequently asked questions
Do I need data science skills to use AI Builder?
No. AI Builder is designed for business users, providing pre-built AI models for common scenarios such as form processing and object detection, plus a guided interface for training custom models without requiring data science expertise.
What is the difference between AI Builder and Copilot Studio?
AI Builder provides specific AI capabilities, such as document processing or prediction models, that can be embedded into Power Apps and Power Automate flows. Copilot Studio is for building conversational agents and chatbots. The two are often combined, for example using AI Builder to extract invoice data within a Power Automate flow.
Can AI Builder process scanned documents?
Yes. AI Builder's form processing model can extract structured data, such as invoice numbers, dates and line items, from scanned or photographed documents, turning unstructured paperwork into usable data within a Power Automate flow.
