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What is Microsoft Dynamics 365 for Customer Insights?

Microsoft Dynamics 365 for Customer Insights is a state-of-the-art Customer Data Platform (CDP) created to give users the information and advice they require to give their customers only the very best service. The service brings in data from multiple channels such as campaign responses, loyalty redemptions as well as any other previous customer service interactions. You will find that data is delivered via customer profiles which gives you real-time data and next actions to take. 

Get in touch to transform the way you manage data

What are the key features of Dynamics 365 for Customer Insights?

How can your business benefit from Dynamics 365 for Customer Insights?

Gain a full 360-degree view of your customers

Easily gain a full 360-degree view of your customers 24/7, where you can easily access key insights about their behaviour and needs.  

Artificial Intelligence learning

With a leading AI machine learning technology provided by Microsoft, you will discover relationships and unify all your customer data across a number of different sources. 

Take advantage of new opportunities/leads

Build confidence in taking action based on accurate insights. This will enable you to level out your team resources and plan actions that will allow you to take advantage of opportunities. 

Transform the way you work

The technology you use to power your business should be helping you succeed, not getting in your way. If you want to transform the way you work and get the most out of your business, get in touch with Advantage today.

Contact Us Today 020 3004 4600
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