Venue: Spaces, 125 Deansgate, Manchester M3 2BY
Join Advantage Business Systems for an exclusive business breakfast exploring how Microsoft Copilot and Agentic AI is reshaping the way finance, sales & customer service teams work - from faster decision-making and smarter forecasting to automated insights and everyday productivity gains.
This interactive, in-person session is designed for business leaders, finance professionals, and sales teams who want to understand how AI fits into real-world operations using Microsoft Dynamics 365 and Business Central. You’ll see practical demonstrations of Copilot in action across finance and sales, learn how organisations are using AI to reduce manual effort and improve visibility, and discover how Copilot and Agentic AI connects across the wider Microsoft ecosystem to deliver joined-up insights.
What you’ll gain
- See how Copilot in Business Central helps finance teams analyse data, identify risks, and accelerate reporting
- Learn how Copilot in Dynamics 365 Sales & Customer Service improves pipeline visibility, forecasting accuracy, and seller productivity
- Explore real-world use cases, live examples, and everyday scenarios
- Understand how Copilot works alongside Microsoft 365, Dynamics, and Power Platform
- Ask your questions during an open Q&A and peer discussion
- Connect with like-minded professionals over breakfast and networking
Whether you’re already using Dynamics or exploring what AI-powered business applications could mean for your organisation, this session will give you practical insight into how Copilot can drive measurable outcomes across finance and sales.
Agenda
09:00 – 09:20 | Registration & Coffee
Arrival, tea/coffee, informal networking
09:20 – 09:30 | Welcome & Overview
Welcome from Advantage Business Systems
Why Copilot and Agentic AI matters for finance and sales teams
Justin Bown, Sales Director, Advantage
09:30 – 10:30 | Copilot in Business Central: Smarter Finance
How finance teams use Copilot to analyse data, reduce risk, and accelerate decision-making
Live examples and real-world use cases
James Bowles, Service Delivery Director & Janine Jurisch, Lead Business Central & Presales Consultant, Advantage
10:30 – 11:15 | Breakfast & Networking
Mid-morning breakfast and peer discussions
11:15 – 12:00 | Copilot in D365 Sales & Customer Service: Smarter Selling
Using Copilot to improve pipeline visibility, forecasting, and productivity
Automated insights, meeting prep, and CRM updates
Justin Bown, Sales Director & Gary Griffin, Senior Account Executive, Advantage
12:00 – 12:20 | Q&A & Discussion
Open Q&A and real-world scenarios
Copilot within the wider Microsoft ecosystem
12:20 – 12:30 | Wrap-Up & Next Steps
Key takeaways and follow-up options
