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Implementing Microsoft Dynamics 365 CRM can transform how your business manages customer relationships, sales pipelines and customer service. However, a successful implementation requires careful planning, the right configuration and an experienced Microsoft partner.
Advantage Business Systems provides Microsoft Dynamics 365 CRM implementation services for UK businesses, helping organisations deploy a CRM solution tailored to their processes, teams and business objectives.
As a certified Microsoft Solutions Partner, our experienced consultants manage the complete implementation process, from initial requirements gathering and solution design to data migration, CRM configuration, integration, testing, user training and ongoing support.
Whether you're implementing Dynamics 365 CRM for the first time, replacing an existing CRM platform or moving from an on-premise system to the cloud, we'll help you make the transition with minimal disruption.
Book a free Dynamics 365 CRM Project Review to discuss your requirements and take the first step towards a successful implementation.
Our structured CRM implementation process reduces risk and gets your team productive quickly, with a clear timeline agreed before work begins.
We handle CRM data migration end-to-end, mapping, cleansing and validating your existing records so nothing is lost and your new system starts with clean data.
Dynamics 365 CRM is configured to match your sales process, pipeline stages and reporting needs, not left at default settings your team has to work around.
Every CRM implementation includes user training tailored to your team's roles, so adoption is high from the start and your investment pays off faster.
We run parallel testing and a structured go-live process, so your team switches to the new CRM system with confidence and no disruption to live business.
We stay on as your Dynamics 365 CRM partner after implementation, supporting your team and helping you expand what the platform can do for your business.
We start with a free review of your requirements, current systems and data, and give you a clear implementation scope before any commitment is made.
We define your Dynamics 365 CRM configuration in detail: pipeline stages, fields, automation, integrations and reporting, mapped to how your team actually works.
Your existing CRM or contact data is mapped, cleansed and migrated to Dynamics 365, with validation checks to confirm accuracy before go-live.
We configure and build your Dynamics 365 CRM environment to the agreed specification, with regular checkpoints so you can review progress throughout.
Your team tests the system with real scenarios before switching over. We run user training ahead of go-live so everyone is ready on day one.
After go-live we support your team through the transition and continue as your Dynamics 365 CRM partner, helping you get more from the platform over time.
A Dynamics 365 CRM implementation is only as good as the partner delivering it. You need certified specialists who understand the platform and a team that will still be there when questions come up after go-live.
Advantage Business Systems is a Microsoft Solutions Partner, accredited across Business Applications, and Cyber Essentials certified, so your data is handled securely throughout. We have delivered Dynamics 365 CRM implementations across sales, marketing and customer service functions for UK businesses, and we continue to support those customers today.
It is the right time to consider a Dynamics 365 CRM implementation if you are:
We needed a Dynamics partner. Advantage stood out with clear communication and a simple, fixed package that made everything straightforward.
The partnership with Advantage has been transformative, helping us use Dynamics 365 fully and demonstrate clear, measurable impact for fundraising.
Our initial conversation with Advantage was exceptional. They understood our needs and gave us confidence as a long-term partner for implementation and support.
We’re delighted with the CRM integration Advantage delivered, on time and within budget, with excellent communication and responsiveness throughout. Highly recommended.
Ready to implement Dynamics 365 CRM? Book a free, no-obligation project review. We'll scope your requirements and give you a clear implementation plan.
