More than just Microsoft Dynamics GP (Great Plains) Support
In the last two years almost forty companies have transferred their Dynamics GP (Great Plains) Support to Advantage. For many they were either not getting the support they needed from their current partner, or their system wasn’t configured to meet their needs. That’s where Advantage can help.
Dynamics GP Support from Advantage is different. We offer a helpdesk from 8.30am to 6.00pm manned by the same team every day. We offer discounted training to make sure you’re up to speed and monthly webinars so you know the new features that are available to you. A successful business needs an effective system. That’s where we come in providing Microsoft Dynamics GP users with a first-class support service and adding real value to the support process.
Big enough to deliver, small enough to care
Why Advantage Support?
- Fast Reliable Support
- More personalised service through a business partnership
- Not just 1 of thousands of customers
- Full understanding of your Microsoft Dynamics GP business system by inducting us into your business
- Solution independent – we provide a range of options that meet your needs and requirements
- Dedicated Account Managers to meet you quarterly or whenever you need
- Regular Business System Reviews of your GP business system and processes
- Support handover documents forming the basis of the Account Plan
- Account Plans provide a set of new ideas, suggest ways of streamlining your processes and better ways of using the system.
- Consultancy services and training available to help you get the most out of your Microsoft Dynamics GP business system
- Based within central London and supporting businesses in the south east of England, Advantage provides GP support across a range of industries, including financial services, professional services, not-for-profit organisations and distribution.
- Your Account Manager is your advocate within Advantage
- Provide regular on-site meetings at your convenience
- Create strategic account plans
- Ensure you get the most out of your system
- Provide a solution approach
- Promote best practice
Roman Catholic Diocese of Portsmouth
“Since changing over to Advantage and Microsoft Dynamics GP, our systems and processes have become more efficient. Using JET Reports the monthly management accounts are now delivered 25% faster than before!”
“Advantage has supported our accounting system, Microsoft Dynamics GP, for the last 6 years. Their support desk is very helpful and responsive and we have regular meetings with our account manager. I am very satisfied with the level of service provided and I highly recommend them to any prospective customer.”
Advantage pull out all the stops to support us with Dynamics GP. Their customer service levels are very reassuring. The team know that as soon as we log a call, we will receive regular feedback until the issue is resolved. Thankfully, this is very rare, as MS Dynamics GP is a robust product! They’re exceptionally responsive and we value the team’s enthusiasm in helping us to achieve our objectives.
Find Out More
Whether you’ve already got Microsoft Dynamics GP Support with another partner, or looking to change – we can help. We have a reliable support service and our customer renewal rate is 99.20%. We can advise you on our Microsoft Dynamics GP Support contract, so why not contact us?
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